I have shopped in person before and love the atmosphere of the shop. Recently I ordered online and had a small issue with the order. I must say customer service (spoke to Chris) has been excellent. Quick, friendly responses and I received an amended order in under a week on a day that worked around me. Would definitely recommend and shop here again as I can see how high the standards are and how much Root values customer service and satisfaction. Thank you very much! I’m very happy with my plants 🌿
Emily
Submitted 2 weeks ago